At BXRMD.com, customer satisfaction is our priority. If you’re not satisfied with your purchase, we’re here to help.
1. Eligibility for Refund
To be eligible for a refund:
- Request must be made within 14 days of receiving your order.
- Item must be unused, in original condition and packaging.
2. Non-Refundable Items
- Gift cards
- Items marked as final sale
- Downloadable software or digital goods
3. How to Request a Refund
Contact our support team at [support@bxrmd.com] with your order number and reason for return. We’ll provide further instructions.
4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
5. Refund Process
Once we receive and inspect the returned item, we will notify you. Approved refunds will be issued to your original payment method within 5–10 business days.